Terms and Conditions

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Terms & Conditions

Last Updated: (2025.11.4)
Welcome to keydiyshop.co.uk. By accessing or placing an order through this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Welcome to KeyDIYShop.co.uk (the "Site"). By accessing or using our Site and purchasing goods from us, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Site or use our services.

2. Eligibility

To make a purchase, you must:

• Be at least 18 years old
• Provide accurate and complete personal information
• Have legal authorization to use the payment method provided

3. Products & Descriptions

We aim to ensure all product information, pricing, availability, and images are accurate. However, errors may occur.
We reserve the right to:

• Correct any errors or inaccuracies
• Modify or discontinue products at any time without notice
• Limit the quantities of any products offered

Product images and descriptions are for reference only. Actual items may vary depending on manufacturer specifications and updates.

4. Pricing & Payments

All prices are listed in GBP (£) and not include applicable UK VAT unless stated otherwise.

We accept the payment methods displayed at checkout. Orders will not be processed until payment is successfully received.

We reserve the right to:

• Refuse any order
• Cancel orders if fraud or misuse is suspected

Refunds are issued using the same payment method used for purchase.

5. Order Processing & Shipping

Orders are processed within the stated dispatch time displayed on the product page or checkout.
Shipping and delivery times are estimates only. We are not responsible for:

• Delays caused by customs, couriers, or external factors
• Additional customs duties or import taxes for international shipments

Risk of loss or damage passes to the customer upon delivery.

6. Returns & Refunds

If you are not satisfied with your order, please contact us at sales@keydiyshop.co.uk within 30 days of receipt.

To qualify for a return:

• The item must be unused, in original packaging, and in resellable condition
• Proof of purchase must be provided

Certain products cannot be returned, including:

• Activated software or licenses
• Electronic programming tools with usage records
• Special order items

Return shipping costs are the responsibility of the customer unless the product is defective or we made an error.

Defective products may be repaired, replaced, or refunded according to manufacturer warranty terms.

7. Warranty

Most products include a manufacturer warranty. Warranty periods vary by brand and item.

Warranty does not cover:

• Misuse, improper installation, or unauthorized modification
• Physical damage or liquid damage
• Loss or corruption of vehicle data during programming

We do not guarantee any programming success results as outcomes vary by vehicle condition and technical experience.

8. User Accounts

You are responsible for:

• Keeping your login details confidential
• All activities under your account

We reserve the right to suspend or terminate accounts at our discretion.

9. Intellectual Property

All content on this site — including text, logos, graphics, and images — is the property of keydiyshop.co.uk or its licensors and is protected by copyright laws.
You may not copy, modify, reproduce, or resell any content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential damages
• Loss of income, business, or data
• Any issues arising from the use of programming tools or incorrect key coding operations

Our total liability for any claim shall not exceed the amount paid for the product in question.

11. Privacy Policy

We collect and process data in accordance with the UK GDPR and applicable privacy regulations.
For more details, please refer to our full Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be resolved by the courts of England and Wales.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: sales@keydiyshop.co.uk

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