Shipment

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Shipping & Delivery

We offer multiple shipping options to ensure your order arrives quickly and safely.

1. Local Warehouses (No Import Tax)
We ship from our Germany, UK, and US warehouses:

• UK Warehouse: Delivery within 1–3 working days
• EU Warehouse (DE/Belgium): Germany: 1–4 working days, Other EU countries: 3–7 working days
• US Warehouse: Delivery within 3–5 working days

2. Yanwen Service
Tax-free delivery for UK/ European countries
Estimated delivery time: 5–15 working days

3. 4PX Service
Tax-free delivery for UK/ European countries. Economy post service with delivery times depending on destination:

• UK: Approx. 5–10 working days
• Most EU countries: approx. 5–15 working days
• Remote areas: may take over 20 working days

4. UPS / TNT / FedEx / EMS
Express shipping with estimated delivery time: 3–7 working days
Fast and reliable, but import tax may apply depending on your country

5. DHL Express
Worldwide express delivery in 3–5 working days
For EU, UK, and US, import tax may apply.
Invoice value must exceed 150 GBP / EUR / USD

If you have special requirement, please leave message under order, or contact Susie online.
 

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Online Activation:

• No shipping needed: Just provide your device SN via online form or email.
• Fast processing: Update completed within 1–2 working days.
• No refunds after activation.

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Notice:

• Cyprus, Switherland, Latvia, Malta customers, please note EU warehouse can not ship item with battery to these countries. we'll transfer from DE to BE warehouse, then using UPS to these countries — please allow extra time.
• UK warehouse for UK address only! EU the same, and not includes overseas territories.
• Remote Areas: DHL may incur €40 extra fee. Yanwen/Yun Express ships without extra charge.
• Fast Delivery: Stock in US, UK, RU, EU warehouses — no tax. Out-of-stock items ship from Hong Kong.